How Recovery Trucks Safely Handle Electric & Hybrid Vehicles

Electric and hybrid vehicles are now a common sight on UK roads. As more drivers make the switch to greener transport, it’s essential that recovery services adapt to meet new challenges. From different towing requirements to managing high-voltage components safely, recovery teams must follow strict procedures. Whether it’s a city car or a commercial hybrid van, understanding how a recovery truck deals with these vehicles is crucial for both safety and efficiency.


Understanding the Unique Needs of Electric and Hybrid Vehicles

Electric and hybrid vehicles are very different from traditional petrol or diesel models. They contain high-voltage batteries and complex electronic systems that can pose safety risks if not handled properly.


Most EVs (electric vehicles) and hybrids should never be towed with wheels on the ground, as this can damage the motor and drivetrain. Instead, flatbed recovery is usually required, which is why many companies rely on modern recovery trucks equipped for EV towing. This method ensures all four wheels are off the ground, preventing unnecessary wear or potential damage.


Additionally, many electric vehicles feature regenerative braking, which can affect how they behave when being moved. Drivers and recovery teams need to understand how to disable these systems properly before transport.


The Equipment Used for Electric and Hybrid Vehicle Recovery

The right tools make a significant difference when recovering electric and hybrid vehicles. Recovery teams are now equipped with insulated gloves, safety barriers, and diagnostic tools designed to identify high-voltage areas. Many truck towing service providers invest in custom flatbeds with built-in battery monitoring and secure strapping systems to ensure safe transit.


Winching is still used in many cases, especially if a vehicle is in a difficult location, but it’s done with great care. Safety always comes first, especially when dealing with live battery systems that can carry up to 800 volts. GPS-tracked recovery vehicles also help teams respond faster and operate efficiently across towns.


Specialist Training and Safety Protocols

Training is critical in handling EV and hybrid breakdowns. Recovery professionals undergo regular courses to stay up to date with manufacturers’ guidelines and safety protocols. This includes how to safely isolate battery systems, understand warning indicators on digital dashboards, and deal with potential thermal risks in battery packs.


Most reputable recovery truck service providers ensure their operators are certified to handle electric and hybrid models. This level of expertise not only protects the vehicle but also provides peace of mind for the driver.


It’s also common practice for teams to liaise with the vehicle manufacturer or roadside assistance team if a vehicle is under warranty or part of a service network. Ensuring compliance with brand-specific recovery methods helps prevent voiding warranties.


Challenges in Heavy-Duty Electric Vehicle Recovery

The growing number of electric buses, vans, and commercial vehicles on UK roads brings new recovery challenges. These larger vehicles require more robust lifting gear and advanced planning to ensure safe recovery. Weight distribution is a key factor — electric batteries are often mounted low and central, making some EVs heavier than their petrol counterparts.


Companies offering heavy duty towing near me must consider route clearance, bridge weight limits, and secure loading procedures before dispatching their team. It’s not just about pulling a vehicle; it’s about planning a recovery that ensures safety from start to finish.


Some electric vans and minibuses also include unique access issues or aftermarket modifications that need to be considered. A professional approach is essential.


Common Questions Drivers Ask About EV Recovery

  • Can electric cars be towed like regular vehicles?

No. Most electric cars must be transported on a flatbed recovery truck to prevent drivetrain damage.

  • Is EV recovery more expensive?

It can be slightly more expensive due to the equipment and expertise required. However, most costs are similar to standard recovery in many cases.

  • What should I do if my EV breaks down in Croydon?

Stay safe, avoid touching any parts under the bonnet, and call a professional recovery service with experience in EVs. Don’t attempt to jump-start or tow the vehicle yourself.


Recovery Without On-Site Repairs

It’s important to clarify that recovery services, including tow truck recovery, do not involve on-site mechanical repairs. The primary goal is to transport your vehicle to a location of your choice — whether that’s your home, a dealership, or a trusted garage. This is especially vital for electric and hybrid vehicles where specialised tools and diagnostic equipment are needed to investigate faults safely.


At
Car Recovery Croydon, we understand that electric and hybrid vehicles require more than just standard recovery. Our teams are fully trained in EV-safe procedures and operate with the latest flatbed trucks to ensure your vehicle is moved safely and professionally.


We pride ourselves on offering fast, reliable, and affordable recovery across Croydon and surrounding areas. Whether you drive a car, van, bus, or hybrid model, our goal is to provide a service that gives you confidence and peace of mind.


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Recovery trucks and EVs – how electric & hybrid vehicles are handled safely!

Car Recovery Croydon

02039620076

24 Keeley Road,

Croydon, CR0 1TE

United Kingdom

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